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How indslot Handles Your Personal Data

At indslot, your personal data is handled with clear rules: we collect only what we need to operate your account and process deposits through DANA, OVO, GoPay and…

Data collected only for account operationDANA, OVO, GoPay & QRIS transaction privacyYour right to request data deletionSecure storage with access controlsContact our team within 24 hours
indslot How indslot Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data Rights

If you have a question about how we handle your data, want to request a copy of what we hold, or need to update information on…

Live Chat Support Open live chat directly from your account dashboard.
Email Privacy Request Send a formal written request to our privacy email address for account data exports…
In-Account Data Centre Navigate to Account Settings, then Privacy, to download a summary of the personal data…
HOW WE PROTECT YOU

Explore Our Data Security Practices

Security at indslot is not a single setting — it is a layered set of technical and operational controls that cover your account from login to withdrawal.

Encrypted Data Storage

All personal data and payment details — including DANA and OVO transaction records — are stored using AES-256 encryption at rest. Only authorised systems can decrypt records, and access is logged for audit purposes.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences from your browser settings at any time without losing account access.

Account Login Security

Every login attempt is checked against your registered device fingerprint and IP region. Unusual access triggers an email alert to your registered address before the session is allowed to continue.

Data Retention Schedule

Transaction logs tied to GoPay and QRIS payments are kept for five years to meet financial reporting requirements. Profile data you delete voluntarily is purged from live systems within 30 days.

Third-Party Data Sharing

We share data only with payment processors required to complete your deposit or withdrawal, and with identity verification services where local law requires it. No data is sold to advertisers, ever.

Your Right to Correct or Delete

You can request correction of inaccurate data or deletion of your account profile at any time via live chat or email. Deletion requests are processed within seven days; your right to act on this depends on local law.

Questions About Your Data at indslot

These are the questions our account holders ask most often about how their personal data is collected, stored and protected. If you do not find your answer here, live chat is open until 24:00 WIB every day.

We collect your name, email address, date of birth, and the payment method you register — such as DANA, OVO, GoPay or QRIS. We also log your IP address and device type at login to protect your account from unauthorised access.

We share data only with payment processors needed to complete your DANA, OVO, GoPay or QRIS transactions, and with identity verification services where local law requires it. We do not sell data to advertisers or marketing agencies.

Transaction records tied to deposits and withdrawals are retained for five years in line with applicable financial regulations. Session logs and device identifiers used for security checks are purged automatically after 90 days.

Go to Account Settings, then Privacy, and select Download My Data. Alternatively, contact live chat between 08:00 and 24:00 WIB or email our privacy team. We send data exports within seven business days of a verified request.

Yes. Submit a deletion request via live chat or email. We process confirmed deletion requests within seven days, removing your profile from live systems. Certain transaction records may be retained longer where local law requires it.

We use session cookies essential for login, and analytics cookies to improve page performance. You can disable non-essential cookies from your browser settings at any time. Disabling analytics cookies does not affect your account or payment functions.

Your profile data is removed from active systems within 30 days of account closure. Financial transaction records linked to DANA, OVO, GoPay or QRIS payments are retained for up to five years as required by applicable financial regulations.